AFCC American Fair Credit Council
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Reliant Account Management

About Us

Reliant is an independent account management and payment processing company which acts as a neutral intermediary between two parties. Reliant is capable of providing payment processing services to consumers, attorneys, bankruptcy trustees, tax resolution providers, debt relief providers, and more. Our services allow consumers and businesses the ability to store and distribute funds to creditors and service providers in a highly secure manner.

Key Services

  1. Secured funds – Your funds are safely held with one of our FDIC insured banking partners. https://reliantpayment.com/for-consumer/
  2. Customer support – Our team in Knoxville, TN is available for live support 8:30 am to 5:30 pm EST M-F or the option to submit a ticket online anytime. https://reliantpayment.com/for-consumer/
  3. Real-time notifications – Our API is built for real-time integration and notification. You don’t have to wait for a single batch to run or find out at the end of the day a client’s payment has been returned. https://reliantpayment.com/for-business/
  4. No cost customization – Reliant works with you to develop customized solutions for your customers’ accounts, including custom workflows and reporting, providing total customization without added fees. https://reliantpayment.com/for-business/
  5. Painless transitions – Reliant has ready to run API integrations with the leading debt relief CRMs. You can be processing with Reliant and your existing CRM in just a few days with a short learning curve. https://reliantpayment.com/for-business/

Key Personnel

  • Debra-Janssen- reliant
    Debra A. Janssen President
    • Linkedin
  • Mike McCulley-HS
    Michael McCulley General Counsel
    • Linkedin
  • Sara Paquettee-HS
    Sara Paquette Executive Vice President of Client Relations
    • Linkedin
  • brady-mullis
    Brady Mullis Director of IT
    • Linkedin
  • Jim Julius-reliant
    Jim Julius Vice President of Project Management Office and Process Management
    • Linkedin
  • Wendy Stanford-reliant
    Wendy Stanford Vice President of Operations
RAM-new-logo

412 North Cedar Bluff Road,
Ste 400,
Knoxville, TN 37923

(949) 859-1404

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Visit Our Website

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Hours of Operation (EST)

  • Mon – Fri
  • 8:00am- 7:00 pm
  • Sat – Sun
  • Closed

Key Services

  • Secured funds
  • Customer support
  • Real-time notifications
  • No cost customization
  • Painless transitions
Have a Question?
Get in Touch with Us.
Call Us Now (888) 657-8272
Email Us
AFCC American Fair Credit Council
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The American Fair Credit Council (AFCC) is the advocate of consumer rights for Americans in financial hardship with unmanageable unsecured debt burdens.  The AFCC supports consumers by setting high standards and defining, promoting, and enforcing best practices for the debt settlement industry.  We strongly advocate for strong legislative and regulatory environments that protect consumers and their ability to access quality, effective debt settlement options.

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American Fair Credit Council
100 W Cypress Creek Rd.
Suite 700
Fort Lauderdale, FL 33309
Tel: (888) 657-8272
Fax: (954) 343-6960
© Copyright 2011-2022, American Fair Credit Council. All rights reserved.
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