Michele has been with Resurgent Capital Services for 17 years and is the Senior Director of the Internal Recovery Group for Resurgent Capital Services. Michele oversees the day to day operations that work with both the Debt Settlement and Debt management businesses. She works closely with most of the Debt Settlement agencies by managing the strategic workflow around identification and settlement of the accounts serviced by Resurgent.
Prior to her current position Michele spent 4 years as the Client Services Manager for the Washington Mutual bankruptcy and probate servicing department at Resurgent. Ms. Staley has worked in the in the Credit Collection and Recovery field for over 40 years and before coming to Resurgent held the position of Credit Manager for Gannett WI Newspapers. Prior to that position, Michele spent 22 years with Sears in various roles at Sears including Recovery Director at the Boise RCCOC. Ms. Staley stays involved with her business partners in several of the trade organizations including AFCC, FCAA and NFCC.