Marc Cataldo

Marc is Co-Founder and Managing Partner of BC Solutions LLC, an Industry consulting firm that focuses on innovative disruptive technologies as well as general Go-To-Market strategy within the Accounts Receivable and Debt Settlement Industries. Marc has held various leadership roles within emerging technology companies focusing on Industry Hot topics like Speech...

Thomas B. Pahl

Thomas B. Pahl has spent nearly three decades working in various capacities on consumer protection matters, including those relating to debt collection.  Most recently, Mr. Pahl was Deputy Director of the Consumer Financial Protection Bureau (“CFPB”).  From 2018 to 2020, he was the CFPB’s Policy Associate Director for the Division...

Amy Perkins

Perkins serves as the Global Chief of Staff for Phillips & Cohen Associates where she leads the long term strategic growth of PCA’s global business. Amy is a proven leader, with several years of collections strategy and operational experience at the highest levels at NCO Group, Bank of America, and...

Dan Card

Speaker Detail Coming Soon

Dan Frazier

Dan Frazier is the CEO of Century Support Services, located in Pittsburgh, PA. Century has been assisting consumers with their unsecured debts since 2003. Led by a team of seasoned experts with an average of 12+ years of experience in the Debt Settlement Industry, Century has over 200 team members...

Roger Knauf

Roger Knauf has been in the consumer receivables industry since the late 1970s. Over the past 40+ years he has built five successful asset recovery companies. He was the founder and Managing Member at Fourscore Resource Capital, LLC in 1996, which was one of the nation’s largest debt purchasers at...

Andy Barr

Andy Barr has served as the U.S. Representative for Kentucky’s Sixth Congressional District since January, 2013. He is a senior Member of the House Financial Services Committee, and is Ranking Member of the Oversight and Investigations Subcommittee. He is also a Member of the House Foreign Affairs Committee, and serves...

Bruce Cook

Anthony Paluzzi

Matt Stern

A highly motivated product and innovation leader with fifteen years of experience in building, growing and managing early-stage start-up companies. Key strengths in product development and customer acquisition. Developing user experiences that convert and and building strategic partnerships that scale. As an entrepreneur, Matt is focused on building businesses that...

Carter Lawrence

Cherelle Hooper

Martha Gentry

Andrew Linderman

Mirand Zepeda

Tim Li

Judy Sorensen

Mike Morency

Shawn Walsh

Michele Staley

Timothy Smith

Ian Howe

Steve Ely

Zynda Sellers

Jim Triggs

Rhonda Mettler

Kristie Bender

Kristie Bender consults for the partners of Global Holdings, LLC.  Her background includes 32 years of corporate leadership experience, 20 of which have been in the debt settlement industry holding positions such as Executive VP, CEO, and President.  She was a founding executive board member, Treasurer, and Committee Chair for...

Rob Merrick

Carly Schommer

Lance Phair

Kelly Decker

Tim Smith

Rob Fite

Nick Newsom

David Moakler

Carri Lybarker

John Ioannou

Michelle Grajales

Andy Barr (R)

Rod Davis

Rod Davis is President and CEO of the Better Business Bureau Serving Southeast Florida and the Caribbean.  Mr. Davis serves on the Board of the BBB Institute for Marketplace Trust, previously served on the Board of the Council of Better Business Bureaus, Chaired the Ethics Partnership Council for Palm Beach...

Nick Ruggeri

Steve Lowell

Dave Leuthold

Michael Hendrix

Tomio B. Narita

Jessie Skibbe

Brett Soldevila

Jan Stieger

Will Dobbie

Will Dobbie is a Professor of Public Policy at the Harvard Kennedy School and a Faculty Research Fellow at the National Bureau of Economic Research. His research examines, among other topics, the labor market consequences of bad credit reports and the origins of financial distress. He holds a Ph.D. from...

Douglas Jacobsen

Matthew Saperstein

Robert Knight

Todd Langusch

Patrick Palkovic

Sameka Goro

Janet Rubino

Stan Jones

David Mertz

George Shand

Katie Wagner

Helene Raynaud

David Leuthold

Michael Sedio

Vanessa Wills

Jason Kaplan

Damon DeCrescenzo

Phillip Duff

Phillip W. Duff the Founder of Lighthouse Consulting was trained in Six Sigma while working for Bombardier Capital in 2001, and is highly successful helping organizations improve their processes using the Six Sigma methodology. Mr. Duff has consulted with numerous companies over the last 15 years and has shown the...

Rusty Bresse

Vanessa Megaw

Michael D. Sullivan

Kurt Leib

Senator Bill Seitz

Felix Shipkevich

Felix Shipkevich is the founder and principal of Shipkevich PLLC, a New York City-based law firm focusing on transactional and litigation services in global financial services, debt relief and settlement, FinTech, and emerging digital currency sectors. Mr. Shipkevich is also a Special Professor of Law at his alma mater, the...

John McNamara

Robert Linderman

Robert Linderman

Robert Linderman serves as the Vice President and Legislative Director of AFCC. Bob has more than 35 years of sophisticated legal, transactional and regulatory experience with a cross-section of businesses ranging from venture-backed startups to public companies, as well as extensive work with consumer, commercial and investment banks and funds....

Timothy Li

Timothy Li started his career as an mathematical engineer at Intel Corporation where he was responsible for solving complex manufacturing capacity planning for Intel’s core CPU businesses. He then spent the following 5 years at JPMorgan Chase in their Retail and Small Business Banking organization. He worked on most of...

Christopher Gillock

Chris Gillock is Managing Member of Colonnade Advisors LLC and Chief Executive Officer of Colonnade Securities LLC, the firm’s registered broker dealer subsidiary.  He joined Colonnade Advisors as a Managing Director in 2004.  Previously, Chris was Executive Vice President – Corporate Development, Marketing and Communications for Transamerica Finance Corporation, the...

Douglass S. Lodmell

Born in Geneva, Switzerland, attorney Douglass S. Lodmell is a recognized leader in strategic asset protection for domestic and international clients. In addition to a Juris Doctorate from Cardozo School of Law, Douglass has an advance law degree (LL.M.) in taxation from NYU School of Law. He has authored numerous...

Gary Zentner

Gary Zentner is a Board Advisor and investment partner of Allerand Capital, a private equity firm located in Jupiter, Florida. Mr. Zentner oversees Allerand’s debt settlement investment activities, which includes equity and debt investing, contract purchasing and management consulting. In June 2016, Mr. Zentner helped start Signature Servicing, LLC, a...

Larry R Taylor, Ph.D.

Larry has a PhD in Psychology with an emphasis in Media Psychology. He has conducted digital behavior research with organizations such as Mt. Sinai Hospital, The Mayo Clinic and The Cleveland Clinic. Larry has extensive experience working at all levels of digital marketing including software engineering, A.I. based campaign design,...

Peter Jacoves

Mr. Jacoves is a seasoned strategic entrepreneur with extensive experience creating, developing and operating start-up enterprises.  He has over ten years in the debt settlement industry. He is currently the CEO of Nationwide Debt Reduction Services, LLC and with his expertise in the settlement default sector, he has been prominent...

Daniel Kwiatek

With more than 15 years in the debt settlement industry, Dan was one of the architects behind DMB’s consumer-first methodology for restructuring and paying off debt by creating tighter collaboration between creditors, DMB and consumers to drive a mutually beneficial outcome. Prior to co-founding DMB, Dan worked in the collections...

Andrew Housser

Andrew Housser co-founded Freedom Financial Network (FFN) in 2002. Headquartered in San Mateo, CA, FFN provides comprehensive consumer finance resolution services through four divisions: Bills.com, Freedom Debt Relief, FreedomPlus and ConsolidationPlus. FFN also operates offices in Tempe, Ariz. With more than 2,000 employees, FFN is a multi-year winner as one...

Sam McDowell

Sam McDowell was an All-Star pitcher for four Major League Baseball teams. But most people know him as the inspiration for Sam Malone, the bartender on the hit comedy Cheers, played by Ted Danson. Yet there’s a second act to McDowell’s career that few baseball fans or Cheers viewers know...

Douglas Gansler

Douglas Gansler is head of Cadwalader’s State Attorneys General Practice. A former Attorney General of Maryland and president of the National Association of Attorneys General, Doug draws on more than 30 years of public advocacy and leadership in advising businesses and individuals facing federal and state investigations and enforcement actions,...

Ryan Sasson

Ryan Sasson is the CEO and co-founder of Timberline Financial, headquartered in New York City. Timberline Financial is a full service financial consulting company dedicated to helping Americans that are burdened with high credit card debt. Timberline has won multiple Best Company to Work For awards and was named to...

John Beauclair

John joined New State Capital Partners in 2013 following over 18 years of experience in investment banking, private equity, and operations. John has significant experience sourcing and executing transactions across a broad range of industries, including manufacturing, specialty vehicles, agriculture, packaging, and business services. Previously, John was a Principal with...

Yarly Franco

Yarly Franco is a Senior Paralegal who focuses on State Licensing for Debt Relief Providers. Ms. Franco works directly with Greenspoon Marder’s Partner, Robby H. Birnbaum in the Regulatory Compliance Department. She has been with the firm for over 13 years and prior to joining the firm, served as lead...

Brent Novotchin

Brent Novotchin is the Managing Partner for Rescue One Financial, headquartered in Irvine, CA.  Rescue One is a full service financial entity and recently ranked #12 in the Inc. 500. Rescue One Financial assists consumers who are carrying large debt balances with consolidation loans as well as Debt Resolution.  The...

Mark Hutto

Since 2009, Mr. Hutto has served as the SVP of Business Development & Client Services at Real Time Resolutions (RTR), a first and third-party mortgage servicer, debt collector, and business process outsourcer. Mr. Hutto and his team are charged with fostering new and maintaining existing client partnerships. Previously, he was...

Christopher Gramlich

Since 2007, Mr. Gramlich has served as COO and President of Real Time Resolutions, a first and third-party mortgage servicer, debt collector, and business process outsourcer. He is also President of Resolution Capital Advisors, LLC, a finance company that purchases non-performing mortgage and consumer assets. He has held multiple senior...

Ward Welke

Ward Welke started his business career in Credit Suisse First Boston’s real estate investment banking group in New York City with a focus in mergers and acquisitions, as well as debt and equity transactions.   In 2002, he joined Allerand Capital, a full-service boutique private equity firm with offices in New...

Anthony Sarandrea

Anthony runs a profitable portfolio of websites in the financial space that combined receive 10 million+ SEO uniques per month. Anthony is recognized as one of the top lead generators in the world specifically in the credit card debt market, running a team that specializes in driving thousands of inbound...

Steve Chaya

Mr. Chaya is the Co-Founder, General Counsel and Chief Compliance Officer of Reliant Account Management. Mr. Chaya is responsible for overseeing all legal matters, including compliance, for the company. For the past 40 years, Mr. Chaya has been an accomplished attorney, executive and entrepreneur within the financial services and title...

Mark Bradbard

Upon graduating college with a degree in Computer Science, in 1979, Mark gained employment with the Defense Contractor Grumman Aerospace, where he climbed the corporate ladder to manage a 47 person Software Engineering Department. In 2007, Mark Bradbard, formed a technology company, Leadsconnection Inc, along with his current business partner,...

Michael Lamm

Michael is a Co-Founder and Managing Partner of Corporate Advisory Solutions (CAS), an investment and merchant banking firm that specializes in the Tech-Enabled Outsourced Business Services sector. Prior to co-founding CAS, Michael served as a Director at Kaulkin Ginsberg, an M&A and strategic advisory firm specializing in the ARM industry,...

Sanjoy Goyle

Sanjoy (Sanj) is the co-founder and CEO of Finxera, Inc., a Silicon Valley based technology company which operates CFTPay.com, the leading performance-based payment processor for the debt settlement industry. Sanj began his career as a corporate attorney specializing in Corporate Securities, M&A, and Privacy, and has considerable experience with the...

Joseph Duarte

Joseph joined Finxera Inc. the parent company of Crossroads Financial Technology (CFT Pay) as the Director of Business Development in June of 2017. In his current role Joseph is responsible for leading the expansion of the CFT Pay service and product offerings, aiming to position CFT Pay as a market...

Gary Press

Gary Press, Chairman, Lifestyle Media Group, directs the largest and fastest growing magazine publishing business in South Florida with 12 local publications and a combined readership of over 707,000. Gary launched South Florida Business & Wealth magazine in 2014 attracting over 117,000 C-Suite readers into LMG’s portfolio that extends into...

Gino Aielli

Gino is a performance driven sales executive that is currently the Director of Strategic Partnerships with Drips.com. Gino was an NCAA Division 1 Baseball player at UCLA and upon graduating college, found a new outlet for his competitive nature and excelled in all things sales related. After spending about 5 years leading IT...

K (Gandhi) Eswaramoorthy

Gandhi Eswaramoorthy is the Program Manager for Debt Collections within the Consumer Lending, Reporting and Collections Markets Division of Research, Markets and Regulations at the Bureau of Consumer Financial Protection. Prior to joining the Bureau, Gandhi has more than 25 years of experience working on all aspects of credit card...

Bradley Smith

Bradley Smith is the Co-CEO and Founder of Rescue One Financial, headquartered in Irvine, CA.  Rescue One is a full service financial entity and recently ranked #12 in the Inc. 500. Rescue One Financial helps individuals with unsecured debt and advises them on all of their options. Rescue One Financial...

Mark Zinder

Mark Zinder is a futurist and leading trend forecaster specializing in the areas of finance and economics. As a seasoned keynote speaker, he has traveled the globe delivering more than 2,000 presentations to hundreds of thousands of people around the world. He is also a regular guest on Fox Business...

Joanne Garneau

Joanne Garneau is the Founder of the MBT Group, Inc., a leading technology development, and business optimization company offering a unique insight into the debt industry. She is the CEO of the Corporation’s latest offering – LEO™. Her business expertise and relationships bring tools, experts and technology to the small...

Kris Kehler

Kris Kehler is an innovator and entrepreneur with 20 years of experience in design, corporate branding, digital media and software engineering. Having started his first company at the age of 15, he’s pursued an evolving career on the quest for knowledge, growth and people that has led him to his...

Krista Cupp

Krista Cupp is a communications veteran with more than a decade of experience in strategic communications, crisis management, and grassroots activation in both corporate and non-profit sectors; and currently, serves as Vice President at The Herald Group in Washington D.C. Prior to joining The Herald Group, Krista led and managed...

James Mahoney

Mr. Mahoney recently joined Real Time Resolutions (“RTR”), a first and third-party mortgage servicer, debt collector, and business process outsourcer. Mr. Mahoney’s responsibilities include exploring, fostering new and maintaining existing client partnerships. Mr. Mahoney has been in the Accounts Receivable Management (ARM) industry for approximately 15 years holding senior management...

Matt Listro

Matt Listro is Co-Founder of Credit Admiral Software and a 23 year veteran of the Credit Repair Industry. Matt serves on the Advisory Board of the National Association of Credit Services Organization and is the organizer of the annual CreditCon Event. Matt is a published author appearing in numerous publications...

Aaron Christopher Evans

Aaron Christopher (A.C.) Evans is a pioneer in conversational marketing and the co-founder and CEO of Drips.com. Drips is the first conversational texting company of its kind, founding a new category and leading the way for some of the biggest brands in the world to use automated, humanized conversations at...

Renauld Smith

Renauld Smith is a Director of  Negotiation and Debt Settlement Consultant who partners with CEOs, executives and supervisors to grow and strengthen the Debt Negotiations Department. After spending a decade working in Collections, Mortgage, Finance and Negotiation companies, Renauld knows what truly drives conversions, sweet spot timing on when to...

Colin Scott

Colin J. Scott is a debt settlement industry veteran with over a decade of experience building and leading companies focused on resolving consumer debt.  Additionally, Colin has over 20 years of experience managing call centers and building lead generation programs for clients.  Prior to founding Exxcel Leads, Colin served as...

Jeff H. Dickey

Jeff Dickey is a credit and collection professional with over 15 years of experience working with clients in the credit, collection and debt relief industries.  In 2004, he served as the Chief Marketing and Sales Officer for Apollo Enterprise Solutions, one of the first web-based collection systems adopted by major...

Donna L. Perkins

Donna L. Perkins is a credit expert and consumer advocate with almost 30 years of credit industry experience. She specializes in credit repair and restoration, credit reporting, credit scoring, and debt restoration. As a credit expert, Donna has appeared numerous times on news programs broadcast with ABC, NBC, Fox, and...

Erica Javellana

Erica Javellana joined the Human Resources department at Zappos.com in 2007, where she quickly distinguished herself with her HR knowledge and her ability to blend HR and the Zappos culture. Erica’s HR role at Zappos as the Employee Relations Manager helped to create an unconventional Human Resources team that is...

Michael Thurman

Michael Thurman is a regulatory defense attorney who represents businesses, executives and employees in lawsuits, arbitrations and regulatory actions. He regularly defends business clients in consumer protection class actions and government regulatory actions and investigations brought by the Federal Trade Commission (FTC) and state regulators, and counsels clients in various...

Matthew Fehling

For the last 24 years, Matthew M. Fehling has dedicated his career to ensuring BBB remains a relevant and trusted source. Prior to joining BBB serving the Pacific Southwest (formerly the Greater Arizona BBB) in 2004 as Executive Vice President and being appointed to President/CEO in 2006, Matthew served in...

Marsha Jones

Marsha Jones is the President of the Third Party Payment Processors Association (TPPPA). She helped to establish the TPPPA, which formed in 2013, and lead the effort to distinguish regulatory concerns related to third-party payment processing, as part of the effort to create industry best practices for payment processors and...

Laurence Larose

Laurence Larose is President and CEO of TrainAndCertify.org, an organization that focuseson individual agent training and certification for various consumer focused industries. Laurence is also the Founder and Executive Director of IAPDA , International Association of Professional Debt Arbitrators. The Debt Relief industry's leading training and certification programs. Laurence is...

Brian Dean

Since 2016, Mr. Dean has served in various roles at Real Time Resolutions (“RTR”), a first and third-party mortgage servicer, debt collector, first party debt settlement provider and business process outsourcer. Mr. Dean oversees all first and third party debt settlement operations - including strategy and implementation - in addition...

Joel Vogel

Joel Vogel started his career in the fintech marketing industry and has spent more than ten years developing customer acquisition strategies for the online lending and debt relief industries. Mr. Vogel has first-hand experience in leveraging lead generation to supplement traditional marketing strategies to generate explosive portfolio growth. His previous...

Ken Richard

Ken brings vast software and technology licensing and consulting knowledge and skill to the Ytel team. Ken has represented several public and private Tier 1 software companies in his 30-year legal career. He provides a customer-service approach to both practical and legal challenges for all stakeholders with whom he works....

Marc Cataldo

Marc is responsible for all business development efforts within the Credit and Collections vertical for CallMiner. He is a passionate believer that, through the use of advanced analytics tools, the ARM industry can achieve dramatic improvements in collections rates, customer service and compliance security and really drive Agent effectiveness. Marc...

Randy Lindsey

Randy L. Lindsey has over 25 years of experience as an auditor. His area of experience includes 15 years in Debt Management / Credit Counseling, 15 years in Aerospace, and 9 years in Information Technology and he is still actively involved in all areas. True success stems from who you...

Michael Gonzales

Michael Gonzales has been an entrepreneur for over 20 years. In 2015, Michael founded Settle Our Debt, a “niche” debt settlement company that specializes exclusively in resolving payday loan and triple digit installment loan debt. Prior to founding Settle Our Debt, Michael served as the President of LoanXM, an international...

Don Silvestri 

Don Silvestri played nine seasons of professional football including the NFL’s New York Jets, Buffalo Bills, and Seattle Seahawks before retiring to South Florida – not to retire but to work. The president of Debt.com formerly worked with CBS Sports/Viacom and has 20 years as a senior executive overseeing all...

Howard Dvorkin

Howard Dvorkin, CPA has authored two books about dealing with debt, Credit Hell: How to Dig Out of Debt and Power Up: Taking Charge of Your Financial Destiny (Wiley). He’s been featured in national media ranging from The New York Times to The Washington Post, and from Fox News to...

Adam Sthay

Adam Sthay is the owner and founder of Pub Club Leads, a lead generation agency that supports clients in all of the financial verticals. He has been in the online advertising space for over 10 years, specializing in lead generation and pay per call. Adam and his team at PCL...

Mark Young

With an incredibly diverse résumé of experiences in various business disciplines, Mark Young is an authority on both small business stabilization and growth. There is no linear way to explain Mark’s career path, but between his own experiences and those he has experienced vicariously through past clients, there aren’t many...

Jose Viana

Brazilian born and fluent in multiple languages, Jose has lived throughout the country, before settling in South Florida. An Ohio State graduate, Jose spends his free time managing his own social influencer profile (having a following of over 400,000 people). The chief marketing officer of Glengarry Sales Network, has worked...

Angelo Anzalone

Angelo Anzalone is the founder and President of Veritas Legal Plan.  The Debt Relief Industries leading provider of creditor defense and consumer protection monitoring services created to provide unlimited legal protection to consumers struggling with unsecured debt for a low monthly fee. Angelo started in the Debt Relief Industry in...

Todd Rice

Todd Rice has more than 20 years of experience across several consumer finance verticals. Mr. Rice is the Founder and CEO of New Credit America, a mission-driven, consumer finance company focused on assisting consumers with the restoration of their financial health. Since its inception in 2014, New Credit America originated...

Jennifer Eckstein Coon

Jennifer Eckstein Coon is the Scheme Manager for the AFCC Accreditation program at BSI.  She has lead BSI’s involvement in the industry since the inception of the debt settlement accreditation programs.  She is currently a Project Manager for BSI Americas, supporting global and strategic clients headquartered in the US.  Jennifer...

Matt Well

Matt Well combines extensive expertise in communications and issue advocacy with a unique understanding of how government interacts with today’s capital markets. As a founding partner of The Herald Group, Matt remains focused on a host of financial services and legal reform issues for coalition, association and corporate clients. Matt...

Denise A. Dunckel

Denise Dunckel is CEO of the American Fair Credit Council (AFCC), the leading association of professional consumer credit advocates. Since 2011, the AFCC and its member companies have worked on behalf of consumers struggling with the overwhelming burden of unsecured debt. The AFCC defines, promotes, and enforces industry “best practices”...

Greg Regan

Greg Regan is partner in the firm of Hemming Morse LLP based in San Francisco, California. Greg is licensed as a Certified Public Accountant in California and New York. He regularly consults with companies, industry groups, and regulators related to data analytics underlying public disclosures, regulatory compliance and contractual obligations....

Joseph Toms

Joe launched Freedom’s lending division (FFAM) in 2014. Since the launch FFAM has significantly grown while producing industry leading returns through its unique consumer lending investment approach. FFAM manages over $2 billion in investor capital and to date has produced top decile performance returns. Prior to starting FFAM Joe was...

Marc Brumer

Marc Brumer is a seasoned strategic communications professional who brings over a decade of experience working on campaigns and on Capitol Hill. As Senior Vice President at The Herald Group, Marc is a trusted communications counselor to senior executives at Fortune 500 companies, trade associations, political candidates and nonprofits. He...

Camilo Concha

Mr. Concha has been a leader in consumer financing solutions for over twelve years. He is responsible for providing the overall vision and direction of LendingUSA, using his deep experience and knowledge of the industry to provide guidance and ensure the company meets its long and short-term goals. Mr. Concha...

Teresa Dodson

Teresa Dodson has over 20 years of executive management experience. Her background includes 11 years of corporate leadership experience in running Advertising agencies who specialize in technology, medical and health industries. The last 15 years, she’s focused on the financial services industry ranging from operations management, industry compliance, software development...

Jerry Nemorin

Jerry Nemorin co-founded Lend Street Financial, Inc. in 2010 and serves as its Chief Executive Officer. Mr. Nemorin is responsible for developing the strategic direction and overseeing the operations of LendStreet. Prior to founding LendStreet, he worked at Bank of America Merrill Lynch in its Global Corporate & Investment Banking...

Steven Boms

Steven Boms is President of Allon Advocacy, LLC, a public policy consulting firm based in Washington, D.C and is an advisor to the AFCC on issues related to state and federal legislative and regulatory advocacy. A veteran of financial services policy, Steve has previously led the global external relations function of...

John Dunham

John Dunham is the President of John Dunham & Associates. John specializes in the economics of how public policy issues affect products and services. He has conducted hundreds of studies on taxes and regulation. Dunham is regularly consulted by Reuters and other media covering business and economics, and his work...

Robby H. Birnbaum

Robby H. Birnbaum serves as AFCC President and is a partner at the law firm of Greenspoon Marder in Fort Lauderdale, Florida. He is the nation's leading legal expert on debt settlement companies. Mr. Birnbaum's practice focuses on regulatory compliance and lawful operation of debt settlement companies. He has extensive...