2022 Spring Conference

image description
Event Date:
Four Seasons Hotel New Orleans, LA
2022 Spring Conference

Conference Details

The AFCC 2022 Spring Conference was held March 27-29th at the Four Seasons Hotel in New Orleans, Louisiana. The conference was kicked off with a Women’s Lunch on Sunday afternoon featuring guest speaker, Michelle Johnston, following with opening remarks from AFCC CEO Denise Dunckel and then a collaborative Model Bill Discussion. Day two, attendees received a legislative update from AFCC legislative team members Steve Boms and Bob Linderman, and during lunch heard an experts perspective on the consumer economy from Keynote Speaker, Todd Zywicki, Professor of Law George Mason University. The day was capped off by four operational track Breakout sessions. Day three of the conference included a robust agenda beginning with a regulatory and compliance update from AFCC Board President Robby Birnbaum.

Speakers Details

Event Agenda Details

Mar 26, 2022
  • Early Bird Arrival Activities:

    TBA     Community Service  Project – Let’s Give Back (details coming soon)

    TBA     City Tours

    TBA     Volunteer Dinner

Mar 27, 2022
Mar 28, 2022
  • agenda time 8:00 am - 9:00 am


  • CFPB Update

    Learn how the Bureau is contemplating issues related to consumer debt and debt relief, particularly as Americans are still coping with the economic impacts of the pandemic.

  • Security and Sturgeon’s Law – "90% of everything is crap"

    Global spending on cybersecurity products and services is expected to total $1.75T between 2021 and 2025. And yet, more companies are at risk as the vulnerabilities never seem to end. Is our digital world destined to become even more dangerous? Or, are there simple things as business leaders we can do to re-frame the problem and focus our teams on a better approach? In this session, learn about the less-discussed risk factors, complacency, and weak controls which increase the risk of cyber-attack. More importantly, learn what you can do to start changing the odds.

  • agenda time 10:15 am - 11:00 am

    Networking Break

  • agenda time 11:00 am - 12:00 pm

    Attitudes of Key Audiences on Debt Settlement Services and Industry

    Max Steinhorn, Senior Consultant, Quadrant Strategies

    Max Steinhorn, a veteran researcher at Quadrant Strategies, discusses focus groups of financial influencers, policymakers, and consumer advocates, highlighting and expanding upon their opinions of debt settlement, how their views can be changed, as well as the rebrand opportunity.

  • AFCC Federal, State Legislative & Regulatory Outlook

  • Lunch- Key Note Speaker
    An Experts Perspective on the Consumer Economy

    Todd Zywicki has spent decades analyzing the economic current and regulatory environment impacting everything from American families in far-flung communities to Fortune 500 companies.  Learn from his experience as he discusses debt, law, bankruptcy, the CFPB and the best strategies to communicate with regulators.

  • Breakout Sessions

    Licensing for Debt Settlement Companies- Applications, Bonds and Advice

    Yarly Franco, Paralegal, Greenspoon Marder LLP

    Learn about the requirements for debt settlement license applications, how to prepare for and apply for state licensing, including the most current update on the newest licensing state of Virginia.

    Certification Requirements- Answers to Who, Where, When and Why

    Renauld Smith, Executive Director, IAPDA Certification

    Are you aware that 7 states require every staff member who has contact with a client must be certified? In this breakout session you will learn if your company is compliant and if not how to get ready. We will talk about the seven states that require certification and the other six that highly recommend and why. Why we see this trend being implemented in more states.  We will also talk about who within your company needs to be certified moving forward.

    State of the Debt Settlement Industry

    Michael Lamm, Managing Partner, Corporate Advisory Solutions
    Join Michael Lamm, Managing Partner from Corporate Advisory Solutions who will be hosting a break out room to discuss the current economic trends impacting consumers and how he sees the market shifting in 2022 and beyond.  He will also touch upon M&A and valuation trends as well as compliance issues impacting the industry at large.

    The Economics of the Wholesale Business Model – Launching a Front End

    Ken Wandstrat, Independent Consultant

    Are you considering opening a debt settlement front end business?  What is on your checklist of things to do in launching your front end or “wholesale” debt settlement business?  What are the typical cost and revenue sources for your spreadsheets?  How soon can you be profitable?  What are the best companies for forging partnerships?  We will discuss these questions and more in our breakout session with consultant and 20 year industry veteran, Ken Wandstrat.

  • agenda time 4:30 pm - 5:30 pm

    Cocktail Reception

Mar 29, 2022